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Get all the answers to the most frequently asked questions about eyelash extension (FAQs)


General Questions

How do i book my appointments?

You can book an appointment online or contact us at +6144887652

How i can cancel or reschedule my appointment?

If you’d like to cancel or reschedule your appointment, please do that 24 hrs before your original time. You can do that by:
1) Email at info@hellobeutifulau.com
2) Call or text us at +61448887652
3) Click the button ‘MANAGE MY APPOINTMENT’ on the Home page

Can i show a picture of a brow shape or eyelash extensions i really want?

Yes. If you show us a specific brow shape you really want, we will do our very best to give you those spectacular arches.
Keep in mind that not all face structure and eyebrow hair are the same, so it may not be 100% exactly what you want, but we will get matched that brow shape as much as possible. Same with eyelash extension. We will do our best to help you get that perfect look.

how often should i refill eyelash extension?

To maintain the original look, we recommend getting lash infills done every 2-4 weeks

how to look after eyelash extension?

1. Keep your lashes dry for 4 hours after the procedure to let the adhesive properly set.
2. Don’t use any oil-based products.
3. After every lash appointment you should avoid sweating, steam, make up, excessive brushing and touching your lashes for 24 hours.
4. Clean your lash extensions daily. All the oil, sweat and makeup build-up breaks down the glue. Cleaning eyelash extensions with the lash shampoo daily will prevent lashes from falling out prematurely.

how i can customize eyelash extension?

We can mix single and volume lashes creating a Hybrid Eyelash Extension or use just volume lashes up to 8D-10D. You also can add colourful eyelashes to your look to stand out.

What is the classic eyelash extention?

That’s the look like you’ve got mascara on. There are only single lashes used in Classic eyelash extension. One single lash extension is attached to one of your natural lashes.

what is a Russian eyelash extension?

That is volume fans made of individual lashes. They can be just 2D (two eyelashes in one fan) or as full as you would like.

what is 3D eyelash extension?

That is volume extension with fans made of 3 individual lashes.

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